Welcome to RORXLNTFTSTY’s Frequently Asked Questions! Here we’ve compiled answers to common questions our customers have about our premium sun hats.

  1. What materials are RORXLNTFTSTY sun hats made from?
    • Our sun hats are crafted from a range of high-quality materials designed for comfort and durability, such as straw, cotton, and lightweight synthetic fabrics.
  2. How do I determine my hat size?
    • We offer a sizing chart on our product pages which provides guidance on measuring your head and choosing the perfect fit. Ensure to measure the circumference of your head to get an accurate size.
  3. Can I wear the sun hats in the rain?
    • While some of our hats are water-resistant, they are primarily designed for sun protection. Extended exposure to rain may damage or alter the shape of some hat materials.
  4. How do I clean and care for my sun hat?
    • It depends on the material. Generally, a soft brush or cloth can be used to remove surface dirt. For deeper cleaning, we recommend checking the care label or our website for material-specific instructions.
  5. Do you offer international shipping?
    • Yes, we do ship internationally. Shipping rates and times vary depending on the destination. Please refer to our Shipping Policy for more details.
  6. What is your return and exchange policy?
    • We offer a 30-da return policy for hats in their original condition. For more details on initiating a return or exchange, please visit our Return Policy page.
  7. Do the colors of the hats look exactly as they do in the photos?
    • We strive to display the colors of our hats as accurately as possible. However, variations might occur due to monitor differences and lighting conditions during photo shoots.
  8. How often do you release new designs?
  • We frequently update our collection with new designs and styles. Sign up for our newsletter to stay informed about our latest releases.
  1. Is there a physical store I can visit?
  • Presently, RORXLNTFTSTY operates primarily online. However, we occasionally participate in pop-up events and markets. Keep an eye on our events page or subscribe to our newsletter for updates.
  1. I have a specific question not listed here. How can I contact RORXLNTFTSTY?
  • We’re here to help! Feel free to reach out to our customer support at support@rorxlntftsty.com with any inquiries.

Thank you for choosing RORXLNTFTSTY. We’re committed to ensuring your shopping experience is seamless and enjoyable.